Claims Assistance

What should be expected from an insurer when a claim occurs? Prompt, skillful, knowledgeable claims service that meets your unique needs, whenever and wherever a loss occurs. This is precisely what you will receive being a customer of AIG.




Report a claim

You can report a damage to us in several ways. Usually the damage report is submitted to us via the broker or other intermediary. This can be done by email, letter or telephone. To report a claim, please contact us by email: or by phone at +971 4 509 6111. 


Claims Handling

Our Claims Experts are professionals with extensive expertise and often many years of experience. We think in terms of solutions and look at each case individually, so you can be sure that your claim will be handled by the expert who is best suited to the case.